Terms of Use

These Terms of Use (“Terms”) govern your access to and use of AskDeen, including our mobile application, website, products, content, features, and related services.

AskDeen is owned and operated by United Application Labs LLC (“we,” “us,” or “our”).

By downloading, accessing, or using AskDeen, you agree to these Terms. If you do not agree to these Terms, do not use the app.

1. Purpose of the App

AskDeen is an educational and spiritual reflection app designed to help users explore Islamic topics, ask questions, and receive general informational responses.

AskDeen may include AI powered chat, Quran and Hadith references, explanations, educational content, user preferences, donation options, paid features, subscriptions, or other related tools.

AskDeen is not a mosque, fatwa authority, religious court, medical service, mental health service, legal service, financial service, or emergency service.

2. Educational and Informational Use Only

The content provided through AskDeen is for general educational, informational, and spiritual reflection purposes only.

AskDeen does not provide binding religious rulings, medical advice, legal advice, financial advice, mental health counseling, marriage counseling, or professional services.

You should not rely on AskDeen as a substitute for a qualified imam, scholar, mufti, therapist, physician, lawyer, financial professional, or other qualified professional.

For important religious, family, legal, financial, medical, mental health, or life decisions, you should consult an appropriate qualified professional.

3. No Guarantee of Religious Authority or Accuracy

We work to provide helpful, respectful, and educational responses, but AskDeen may generate content that is incomplete, inaccurate, outdated, inconsistent, or inappropriate for your specific circumstances.

Islamic scholarship includes different schools, traditions, interpretations, and scholarly opinions. AskDeen may provide general information, but it does not guarantee that any answer represents the view of your preferred scholar, school, mosque, community, or tradition.

You are responsible for independently verifying important information.

4. Religious Preferences

AskDeen may allow users to select preferences, such as Sunni, Shia, or other school, tradition, or interpretive preferences.

These preferences are intended to personalize responses, but they do not guarantee that every response will perfectly reflect a particular scholar, school, sect, or tradition.

You are responsible for consulting a qualified scholar for authoritative guidance.

5. Safety Boundaries

AskDeen is designed to avoid promoting violence, self harm, abuse, sexual exploitation, harassment, hate, or unlawful conduct.

You may not use AskDeen to request, generate, promote, or facilitate:

• Violence or threats
• Self harm or suicide instructions
• Harassment or abuse
• Sexual content involving minors
• Sexual exploitation
• Hate or dehumanization
• Terrorism or extremist activity
• Illegal conduct
• Medical, legal, or financial decisions without qualified professional guidance
• Manipulation, coercion, or control of another person

We may restrict, suspend, or terminate access if we believe the app is being used in an unsafe, unlawful, abusive, or harmful way.

6. Emergency Situations

AskDeen is not an emergency service or crisis support service.

If you are in immediate danger, thinking about harming yourself or others, or experiencing a medical or mental health emergency, contact emergency services or a qualified crisis support resource immediately.

Do not rely on AskDeen in an emergency.

7. Eligibility

You must be at least 13 years old to use AskDeen.

By using the app, you represent that you are legally able to agree to these Terms. If you use the app on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

8. Account Registration

Some features may require you to create an account.

You agree to provide accurate and complete information when creating or using your account. You are responsible for maintaining the confidentiality of your login information and for all activity that occurs under your account.

You agree to notify us promptly if you believe your account has been accessed without authorization.

We may suspend or terminate your account if we believe your account has been used in violation of these Terms, applicable law, or the rights of others.

9. Subscriptions, Purchases, and Donations

AskDeen may offer paid features, subscriptions, in app purchases, premium access, donation options, or other paid services.

Purchases made through the Apple App Store, Google Play Store, Stripe, RevenueCat, or another payment provider may be subject to that provider’s terms, billing rules, cancellation procedures, and refund policies.

If you purchase a subscription, it may automatically renew unless you cancel it before the renewal date through the applicable app store, payment provider, or account settings.

Donations, if available, are voluntary and do not create ownership rights, control rights, voting rights, charitable tax treatment, or guaranteed access to specific features unless expressly stated.

We do not directly store your full credit card number. Payment processing is handled by third party payment providers.

We may change pricing, subscription features, free trial availability, donation options, or paid access options at any time, subject to applicable law and app store rules.

10. Refunds and Cancellations

For purchases made through the Apple App Store or Google Play Store, cancellation and refund requests are generally handled through Apple or Google.

For purchases made directly through us or another payment provider, refund eligibility will be determined by our stated refund policy, the payment provider’s rules, and applicable law.

Canceling a subscription may stop future billing, but it may not automatically result in a refund for a current or past billing period.

Donations are generally non refundable unless required by law or expressly stated otherwise.

11. License to Use the App

Subject to your compliance with these Terms, we grant you a limited, personal, nonexclusive, nontransferable, revocable license to download, access, and use AskDeen for your personal educational and spiritual reflection use.

You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, attempt to extract source code from, or create derivative works based on the app or its content, except where allowed by applicable law.

12. Intellectual Property

AskDeen, including its design, text, graphics, logos, software, features, organization, and other content, is owned by United Application Labs LLC or its licensors and is protected by intellectual property laws.

You may use the app content for your personal educational and spiritual reflection use only.

You may not reproduce, publish, share, sell, scrape, upload, distribute, or commercially exploit app content without our prior written permission.

Quran, Hadith, translations, scholarly materials, or external religious resources referenced in the app may be owned or controlled by third parties and may be subject to their own rights, licenses, and restrictions.

13. User Content

The app may allow you to submit information, such as questions, messages, preferences, notes, feedback, support requests, or other content.

You retain ownership of content you submit, but you grant us a limited license to use, store, process, display, and analyze that content as needed to provide, maintain, improve, and secure the app.

You are responsible for the content you submit. You agree not to submit content that is unlawful, harmful, abusive, defamatory, misleading, infringing, invasive of privacy, exploitative, hateful, sexually explicit, or otherwise inappropriate.

You should not submit confidential information, protected health information, patient information, employer confidential information, passwords, or another person’s private information unless the app specifically allows and protects that type of information.

14. AI or Automated Features

AskDeen may include AI powered or automated features, such as chat, explanations, summaries, recommendations, or study assistance.

AI generated or automated content may be incomplete, inaccurate, outdated, or inappropriate for your specific situation. You are responsible for independently verifying important information before relying on it.

AI or automated features are for educational and spiritual reflection support only and are not a substitute for qualified religious, professional, clinical, legal, financial, or mental health guidance.

15. Acceptable Use

You agree not to:

• Use the app for unlawful, harmful, fraudulent, or abusive purposes
• Attempt to gain unauthorized access to the app, servers, systems, or user accounts
• Interfere with or disrupt the operation of the app
• Upload viruses, malware, or harmful code
• Scrape, copy, harvest, or mass download app content
• Share your account with others in a way that avoids payment or access controls
• Use the app to create a competing product or service
• Misrepresent your identity or affiliation
• Submit another person’s private information without authorization
• Submit content that promotes violence, self harm, abuse, exploitation, or illegal activity
• Use the app to harass, shame, threaten, manipulate, or control another person
• Violate the intellectual property, privacy, or other rights of others

We may investigate suspected violations and take appropriate action, including suspending or terminating access.

16. Accuracy and Availability

We work to provide useful and respectful content, but we do not guarantee that all content is complete, current, accurate, error free, or suitable for your specific purpose.

Religious scholarship, translations, community practices, laws, and personal circumstances may vary.

We may update, modify, remove, or discontinue any feature or content at any time. We do not guarantee that the app will always be available, uninterrupted, secure, or error free.

17. Third Party Services and Links

AskDeen may use or link to third party services, including app stores, payment providers, analytics providers, hosting providers, AI service providers, Quran or Hadith resources, external websites, or donation platforms.

We are not responsible for third party services, websites, content, privacy practices, or terms. Your use of third party services may be governed by their own terms and policies.

18. Privacy

Your use of AskDeen is also governed by our Privacy Policy.

Please review the Privacy Policy to understand how we collect, use, disclose, and protect information.

19. App Store Terms

If you download AskDeen from the Apple App Store, you acknowledge that these Terms are between you and United Application Labs LLC, not Apple. Apple is not responsible for the app or its content. Apple has no obligation to provide maintenance or support for the app.

If you download AskDeen from Google Play, your use of the app may also be subject to Google Play’s terms, billing rules, and policies.

Nothing in these Terms is intended to conflict with applicable Apple App Store, Google Play, or other app store terms.

20. Termination

You may stop using AskDeen at any time.

We may suspend or terminate your access to the app at any time if we believe you have violated these Terms, created risk for us or others, used the app improperly, or if continued access is no longer commercially or legally feasible.

After termination, provisions that by their nature should survive will continue to apply, including intellectual property rights, disclaimers, limitation of liability, indemnification, and governing law.

21. Disclaimers

AskDeen is provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, noninfringement, accuracy, availability, and reliability.

We do not warrant that the app will meet your expectations, provide authoritative religious rulings, resolve personal issues, be uninterrupted, be error free, or be free from harmful components.

22. Limitation of Liability

To the fullest extent permitted by law, United Application Labs LLC and its owners, officers, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost data, business interruption, loss of goodwill, religious, personal, family, professional, clinical, legal, financial, or emotional consequences arising out of or related to your use of the app.

To the fullest extent permitted by law, our total liability for any claim arising out of or related to the app or these Terms will not exceed the amount you paid to use AskDeen during the twelve months before the claim arose, or one hundred dollars, whichever is greater.

Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

23. Indemnification

You agree to defend, indemnify, and hold harmless United Application Labs LLC and its owners, officers, employees, contractors, service providers, and affiliates from and against claims, damages, liabilities, losses, costs, and expenses arising out of or related to:

• Your use or misuse of the app
• Your violation of these Terms
• Your violation of applicable law
• Your violation of the rights of another person or organization
• Content or information you submit through the app

24. Governing Law

These Terms are governed by the laws of the State of Illinois, United States, without regard to conflict of law principles.

To the extent a dispute is not subject to another required process, you agree that disputes will be handled in the state or federal courts located in Illinois, unless applicable law requires otherwise.

25. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we may notify you through the app, by email, or by updating the effective date above.

Your continued use of AskDeen after updated Terms become effective means you accept the updated Terms.

26. Contact Us

For questions about these Terms, contact us at:

United Application Labs LLC

Email: admin@unitedapplicationlabs.com